<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Context Menus

Right-click on an object to view a context menu with many options for direct access to monitoring data and functions. You can also access many of the functionalities via the main menu or the hover popup window. However, using the context menus is the easier way in most cases.

icon-i-round To view your browser's context menu, hold down the Ctrl key (Chrome) or the Shift key (Firefox) while right-clicking. You will then see the menu of your browser instead of the PRTG menu. This is not possible with Internet Explorer.

The content of the PRTG context menu varies, depending on the type of object you have selected. Please see the following subsections for an overview of the available options.

Probe Context Menu

The Probe Menu contains actions for your local probe, remote probes, or mini probes.

 

Probe Context Menu

Probe Context Menu

Probe Menu

Check Now

Perform an immediate scan for the selected probe. This queries the data for all devices and sensors underneath in the object hierarchy.

Details...

Show the overview tab of the selected probe.

Edit ›

Hover over Edit to show the Edit menu.

Edit Menu

Edit Menu

The following actions are available:

    • Settings...
      Open the Probe Settings tab of this probe.
    • Notifications...
      Open the Notifications tab of this probe.
    • Access Rights...
      Open an assistant to edit User Access Rights for this probe.
    • Rename...
      Open an assistant to edit the name of this probe.
    • Management...
      Open the Management tab of this probe.

Add Group...

Open an assistant that guides you through the process of adding a new group to the selected probe. For detailed instructions, please see Add a Group.

Add Auto-Discovery Group...

Open an assistant that guides you through the process of adding a new auto-discovery group to the selected probe. PRTG creates a new group and runs an auto-discovery in your network to add devices and sensors automatically. For more information, please see section Using the Auto-Discovery.

Add Device...

Open an assistant that guides you through adding a new device to the selected probe. For detailed instructions, please see Add a Device.

Sort Alphabetically

Sort direct children (groups and devices) of the selected probe in alphabetical order.

icon-i-round The ordering is stored in the monitoring configuration and cannot be revoked.

Delete...

Delete the selected probe. PRTG will ask for confirmation before anything is actually deleted.

Move ›

Hover over Move to open the Move menu.

Move Menu

Move Menu

The following actions are available:

  • Top: Move the probe to the top of the root group.
  • Up: Move the probe one entry up under the root group.
  • Down: Move the probe one entry down under the root group.
  • Bottom: Move the probe to the bottom of the root group.
  • Management...: Open the Management tab of the probe.

Pause ›

—or—

Resume

Hover over Pause to open the Pause menu.

If the probe is already in paused or in "simulate error" status, Resume appears. Click to restart monitoring on this probe.

Pause Menu

Pause Menu

You can pause and resume monitoring on the selected probe. The monitoring for all sensors in the object hierarchy underneath will be paused or resumed.

You can choose between: Pause Indefinitely..., pause For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Pause Until.... If you choose Pause Until..., an assistant appears where you can define a date. Use the date time picker to enter the date and time. PRTG will resume monitoring after this date.

You can directly add a One-time maintenance window to pause monitoring during a planned downtime. In the appearing assistant, define the start and end date of the maintenance window for this probe. Use the date time picker to enter the date and time.

Priority ›

Hover over Priority to open the Priority menu.

Context Menu Priority

Context Menu Priority

Define the priority of the selected probe. For details, please see Priority and Favorites.

Historic Data ›

Hover over Historic Data to open the Historic Data menu.

Context Menu Historic Data

Context Menu Historic Data

The following actions are available:

Send Link by Email

Send the link to the selected probe by email. Click to create a new email using your system's standard email client. It contains a direct link to the overview tab of the selected probe.

Open Ticket

Open the New Ticket dialog. For details, please see the section Tickets.

Group Context Menu

The Group Menu contains actions for your groups.

icon-i-round The context menu of the Root group is special and differs from the other groups' menu.

Group Menu

Check Now

Perform an immediate scan for the selected group. This queries the data for all devices and sensors underneath in the object hierarchy.

Details...

Show the overview tab of the selected group.

Edit ›

Hover over Edit to show the Edit menu. The following actions are available:

    • Settings...
      Open the Group Settings tab of this group.
    • Notifications...
      Open the Notifications tab of this group.
    • Access Rights...
      Open an assistant to edit User Access Rights for this group.
    • Rename...
      Open an assistant to edit the name of this group.
    • Management...
      Open the Management tab of this group.

Add Group...

Open an assistant that guides you through the process of adding a new group to the selected group. For detailed instructions, please see Add a Group.

Add Auto-Discovery Group...

Open an assistant that guides you through the process of adding a new auto-discovery group to the selected group. PRTG creates a new group and runs an auto-discovery in your network to add devices and sensors automatically. For more information, please see section Using the Auto-Discovery.

Add Device...

Open an assistant that guides you through adding a new device to the selected group. For detailed instructions, please see Add a Device.

Auto-Discovery

This option is only available for auto-discovery groups. These are groups with automatic device identification or sensor creation enabled. Hover over Auto-Discovery to show its menu. The following actions are available:

  • Run Auto-Discovery: Start an automatic search immediately to automatically add new sensors to the selected device. The search runs in the background and uses the option you set in the Sensor Management section of the group settings. If found, you see new devices with sensors after a few minutes (if found). For more information, please see Auto-Discovery (Run Auto-Discovery Now).
  • Run Auto-Discovery with Template: Open an assistant to start an automatic search with a desired device template. This is the Sensor Management option Automatic sensor creation using specific device template(s). Other automatic device identification options are not available. The option you set in the Sensor Management section of the group settings will not apply.

Sort Alphabetically

Sort direct children (groups and devices) of the selected group in alphabetical order.

icon-i-round The ordering is stored in the monitoring configuration and cannot be revoked.

Delete...

Delete the selected group. PRTG will ask for confirmation before anything is actually deleted.

Clone...

Open an assistant that guides you through cloning the selected group. For detailed instructions, please see Clone Object.

Move ›

Hover over Move to open the Move menu. The following actions are available:

  • Top: Move the group to the top of the mother node (here usually a probe or another group).
  • Up: Move the group one entry up under the mother node.
  • Down: Move the group one entry down under the mother node.
  • Bottom: Move the group to the bottom of the mother node.
  • To Other Group...: Move the group to another group to become a sub-group.
  • Management...: Open the Management tab of the group.

Pause ›

—or—

Resume

Hover over Pause to open the Pause menu.

If the group is already in paused or in "simulate error" status, Resume appears. Click to restart monitoring on this group.

You can pause and resume monitoring on the selected group. The monitoring for all sensors in the object hierarchy underneath will be paused or resumed.

You can choose between: Pause Indefinitely..., pause For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Pause Until.... If you choose Pause Until..., an assistant appears where you can define a date. Use the date time picker to enter the date and time. PRTG will resume monitoring after this date.

You can directly add a One-time maintenance window to pause monitoring during a planned downtime. In the appearing assistant, define the start and end date of the maintenance window for this group. Use the date time picker to enter the date and time.

Priority ›

Hover over Priority to open the Priority menu. Define the priority of the selected group. For details, please see Priority and Favorites.

Historic Data ›

Hover over Historic Data to open the Historic Data menu. The following actions are available:

Send Link by Email

Send the link to the selected group by email. Click to create a new email using your system's standard email client. It contains a direct link to the overview tab of the selected group.

Open Ticket

Open the New Ticket dialog. For details, please see section Tickets.

Device Context Menu

The Device Menu contains actions for your devices.

Device Menu

Check Now

Perform an immediate scan for the selected device. This queries the data for all sensors underneath in the object hierarchy.

Details...

Show the overview tab of the selected device.

Edit ›

Hover over Edit to show the Edit menu. The following actions are available:

    • Settings...
      Open the Device Settings tab of this device.
    • Notifications...
      Open the Notifications tab of this device.
    • Access Rights...
      Open an assistant to edit User Access Rights for this device.
    • Rename...
      Open an assistant to edit the name of this device. You can also select another device icon.

Add Sensor...

Open an assistant that guides you through adding a new sensor to the selected device. For detailed instructions, please see Add a Sensor.

Auto-Discovery

Hover over Auto-Discovery to show the Auto-Discovery menu. The following actions are available:

  • Run Auto-Discovery: Start an automatic search immediately to automatically add new sensors to the selected device. The search runs in the background and uses the option you set in the Sensor Management section of the device settings. If found, you see new sensors on this device after a few minutes. For more information, please see Auto-Discovery (Run Auto-Discovery Now).
    icon-i-round If you have set the option Manual (no auto-discovery) in the device settings section Sensor Management and start the auto-discovery from the context menu, PRTG will run it using the standard device identification and change the device setting to Automatic device identification (standard, recommended). Please note that the Enterprise Console behaves differently in this case.
  • Run Auto-Discovery with Template: Open an assistant to start an automatic search with a desired device template. This is the Sensor Management option Automatic sensor creation using specific device template(s). Other automatic device identification options are not available, The option you set in the Sensor Management section of the device settings will not apply.

Create Device Template...

Open an assistant that guides you through creating a new device template. The template is then available in auto-discovery. For detailed instructions, please see Create Device Template.

Recommend Now

Start an analysis to get sensor recommendations for this device. When PRTG has finished the inspection of the device, you see the sensor recommendations in a table list on the device overview tab where you can add the according sensor types directly.

icon-i-round This option is only available if the recommendation engine is enabled.

Sort Alphabetically

Sort the sensors on the selected device in alphabetical order.

icon-i-round The ordering is stored in the monitoring configuration and cannot be revoked.

Delete...

Delete the selected device. PRTG will ask for confirmation before anything is actually deleted.

Clone...

Open an assistant that guides you through cloning the selected device. For detailed instructions, please see Clone Object.

Move ›

Hover over Move to open the Move menu. The following actions are available:

  • Top: Move the device to the top of the mother node (here usually a probe or group).
  • Up: Move the device one entry up under the mother node.
  • Down: Move the device one entry down under the mother node.
  • Bottom: Move the device to the bottom of the mother node.
  • To Other Group...: Move the device to another group.

Pause ›

—or—

Resume

Hover over Pause to open the Pause menu.

If the device is already in paused or "simulate error" status, Resume appears. Click to restart monitoring on this device.

You can pause and resume monitoring on the selected device. The monitoring for all sensors on this device will be paused or resumed.

You can choose between: Pause Indefinitely..., pause For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Pause Until.... If you choose Pause Until..., an assistant appears where you can define a date. Use the date time picker to enter the date and time. PRTG will resume monitoring after this date.

You can directly add a One-time maintenance window to pause monitoring during a planned downtime. In the appearing assistant, define the start and end date of the maintenance window for this device. Use the date time picker to enter the date and time.

Priority/Favorite ›

Hover over Priority/Favorite to open the Priority/Favorite menu. Define the priority of the selected device, or add to or remove it from the favorite devices list. For details, please see Priority and Favorites.

Historic Data ›

Hover over Historic Data to open the Historic Data menu. The following actions are available:

Device Tools ›

Hover over Device Tools to open the Device Tools menu.

 

Context Menu Device Tools

Context Menu Device Tools

The following actions are available:

    • Go To Service URL...
      Open the service page that you have defined in the Device Settings. If there is no service URL available for this device, you can enter an address in the appearing assistant.
    • New window with HTTP...
      Open a new browser window with Hypertext Transfer Protocol (HTTP) and the IP address / DNS name of the device.
    • New window with HTTPS...
      Open a new browser window with Hypertext Transfer Protocol Secure (HTTPS) and the IP address / DNS name of the device.
    • New window with FTP...
      Open a new browser window with File Transfer Protocol (FTP)  and the IP address / DNS name of the device.
    • Remote Desktop...
      Download an .rdp file. When you execute this file, a remote desktop will start with the IP address / DNS name of the device.
      icon-i-round In Firefox you have to use mstsc.exe (Microsoft Terminal Service) to open the file.
    • Traceroute...
      Start a traceroute on the selected device. PRTG will display the route and measure transit delays of packets across the IP network.
    • Install Remote Probe...
      Open an assistant to install a Remote Probe of PRTG on this device. For more details, please see Remote Probe Quick Install
      icon-i-round This option is only available on devices on local probes.

 

Find Duplicates...

Search in your PRTG configuration for devices with the same IP address or DNS name as the selected device. A window with the results will appear, either showing existing duplicates or a message indicating that there are no duplicates.

Send Link by Email

Send the link to the selected device by email. Click to create a new email using your system's standard email client. It contains a direct link to the overview tab of the selected device.

Open Ticket

Open the New Ticket dialog. For details, please see section Tickets.

Sensor Context Menu

The Sensor Menu contains actions for your sensors.

Sensor Menu

Check Now

Perform an immediate scan for the selected sensor.

Details...

Show the overview tab of the selected sensor.

Edit ›

Hover over Edit to show the Edit menu. The following actions are available:

    • Settings...
      Open the Sensor Settings tab of this sensor.
    • Notifications...
      Open the Notifications tab of this sensor.
    • Access Rights...
      Open an assistant to edit User Access Rights for this sensor.
    • Rename...
      Open an assistant to edit the name of this sensor.

Acknowledge Alarm ›

This option is available only in the sensor menu when you select a sensor in a Down or Down (Partial) status.

You can acknowledge an alarm for the selected sensor. An acknowledged alarm will show up in the alarms list as "acknowledged" (see Sensor States) and will not trigger any more notifications.

You can choose between: Acknowledge Indefinitely..., acknowledge For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Until.... If you choose Until... an assistant appears where you can define a date. Use the date time picker to enter the date and time. If the alarm condition still exists after this date, the sensor will show a Down status again.

icon-i-round If the alarm condition clears, the sensor usually returns into an Up status immediately with the next sensor scan. For details about acknowledging an alarm, please see Alarms section.

Delete...

Delete the selected sensor. PRTG will ask for confirmation before anything is actually deleted.

Clone...

Open an assistant that guides you through cloning the selected sensor. For detailed instructions, please see Clone Object.

Move ›

Hover over Move to open the Move menu. The following actions are available:

  • Top: Move the sensor to the top of the device on which it runs.
  • Up: Move the sensor one entry up on the device.
  • Down: Move the sensor one entry down on the device.
  • Bottom: Move the sensor to the bottom of the device.

Pause ›

—or—

Resume

Hover over Pause to open the Pause menu.

If the sensor is already in paused status or in Simulate Error Status, Resume appears. Click Resume to restart monitoring on this sensor.

You can pause and resume monitoring of the selected sensor. Choose between: Pause Indefinitely..., pause For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Pause Until.... If you choose Pause Until..., an assistant appears where you can define a date. Use the date time picker to enter the date and time. PRTG will resume monitoring after this date.

You can directly add a One-time maintenance window to pause monitoring during a planned downtime. In the appearing assistant, define the start and end date of the maintenance window for this sensor. Use the date time picker to enter the date and time. Inheritance of the Schedules, Dependencies, and Maintenance Window setting from a parent device, group, or probe will be suspended for this timeframe and set again afterwards.

Simulate Error Status

Set the selected sensor to a Down status. Like for the paused status, Resume will appear in the context menu if a the selected sensor is already in a simulated error status.

icon-i-round "Simulate error status" does not work for sensors that run on a PRTG Mini Probe.

Priority/Favorite ›

Hover over Priority/Favorite to open the Priority/Favorite menu. Define the priority of the selected sensor, or add or remove it from the favorite devices list. For details, please see Priority and Favorites.

Historic Data ›

Hover over Historic Data to open the Historic Data menu. The following actions are available:

Send Link by Email

Send the link to the selected sensor by email. Click to create a new email using your system's standard email client. It contains a direct link to the overview tab of the selected sensor.

Open Ticket

Open the New Ticket dialog. For details, please see section Tickets.

 

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